Licensed Clinical Social Worker (LCSW) Practice Exam

What should a social worker do when an insurance reviewer authorizes only one more session for a client who needs more support?

1. Discontinue services until more sessions are authorized

2. Convince the client to switch insurance plans

3. Continue seeing the client and discuss an alternative payment plan

4. Urge the client to seek help elsewhere

The correct answer is: Continue seeing the client and discuss an alternative payment plan

Continuing to see the client and discussing an alternative payment plan is the most appropriate course of action in this scenario. This response prioritizes the client's needs and ongoing support while recognizing the limitations imposed by the insurance authorization. Social workers have a professional obligation to advocate for their clients and ensure they receive necessary services. If only one session is authorized but the client requires more support, exploring alternative payment options reflects a commitment to the client's well-being. This could involve discussing a sliding scale based on income or payment plans that allow the client to continue receiving care without disruption. This action fosters a trusting client-worker relationship and demonstrates responsiveness to the client's mental health needs. It also allows for continued support, which can be crucial for clients dealing with complex issues and ensures that treatment is not prematurely terminated due to financial constraints. Reaching out for alternative solutions can provide the client with the necessary resources without compromising the therapeutic relationship.